Are you a customer service coordinator looking for work?
My client are a high end residential developer who are looking for an experienced customer service coordinator to join their team in Essex - you must having experience dealing with defects, complaints & delivering 5* customer service on all levels.
Day to day duties:
* Dealing with incoming phone calls from residents
* Able to always deliver 5* customer service
* Manning internal email inbox
* Diagnosing defects
* Escalating complaints
* Managing operative diaries
* Signing off defects
If you are interested in applying for this role please do so below or for more information please contact Zoe Georgiou at the Fawkes & Reece London Office
Applying For This Position
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As one of the UK's leading Technical Recruitment Consultancies, Fawkes & Reece provides a high quality recruitment service that is built around the ethos of working closely with our clients and job seekers in order to find the ideal match.
Specialising in the Technical Recruitment sector we recruit for a dedicated client base of over 5,000 leading organisations covering: Construction and Engineering, Residential Development, Housing Management, Town Planning, Regeneration, Highways, Traffic & Transportation and the Surveying and Property sectors.
In order to deliver consistency and high service levels we have dedicated teams of consultants specialising in key industry sectors. Our consultants are trained in all aspects of the recruitment process to ensure they can manage a vacancy from the early stages, communicate with all parties and professionally take the vacancy through to the successful placement.
Setting high service standards Fawkes & Reece continue to invest heavily in internal and external training courses in order to continually improve and develop our service and support all our consultants to become REC qualified.